Océ is a global leader in graphic arts, industrial printing and collaborative business services.
Nowadays, more and more Océ machines are in operation with customers that offer extensive condition monitoring facilities (“Sense and Support”). Condition based information can be collected, so that a maintenance plan can be proposed to the customer before a breakdown happens. Condition based maintenance (CBM) can be arranged on less busy days. Its performance is more predictable and much better than corrective maintenance.
In this study, we develop models to elaborate the ways how both Océ and its customer can boost business via CBM practices.