Question
How do you monitor the delivery performance of equipment and material within all armed forces within Defense?
Richard Middelbos, Head of Supply Chain Management, Royal Dutch Navy: “The dashboard not only provided insights into the defense supply chain performance, but it also initiated the right discussions! A view on interdependence within the supply chain and on financial flows became a basis for current and future optimisations.”
Approach
One defense wide dashboard
Good insights need data and a practical way to interpret them. Together with the Dutch defense IT organization Gordian built a final dashboard version based on a prototype we created earlier for the Royal Netherlands Navy. The Gordian segmentation model forms an integral part of the solution. The dashboard collects and enriches data from the defense department’s primary ERP system. Each person within the organization may use the dashboard via the defense intranet.
Result
Transparency and control over the logistics chain
By using a central data warehouse, the dashboard offers a so-called ‘single source of truth’. Because of this, the dashboard always presents data in a uniform and transparent manner. Any user, at any level in the organization, can make various cuts to make relevant analyses. Think of a performance failure analysis on cheap fast movers for the electrical cluster at the Navy. At the same time, assortment managers get a grip on their supply processes by being able to zoom in on root causes in the dashboard and linking subsequent actions to relevant supply chain partners.
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